10 managers in 12 years. - Customer Service Representative TELUS Employee Review

2.0
11 May 2011
Recommend
CEO approval
Business outlook

Pros

Average Pay, Benefits, Stock purchase plan. Large growing corporation with an upward stock price. Company was flush with cash for any business purpose.

Cons

"Passion for change" value should be "Passion for Positive change". The constant change in this company is not warranted. The decisions of numerous departments above the customer service level compounded daily at customer serving level. No respect for CSR position. Many departments sent offshore. Advancement is a popularity contest.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

3.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

flexibility is good and i like it so far

Cons

very difficult to land to a job

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