Disappointing for a leader in insurance industry - Claim Consultant The Hartford Employee Review

1.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Flexible work arrangements, friendly consultants/coworkers

Cons

Severely underpaid and overworked based on the market. Mixed desk of personal and commercial lines with pendings at 150+ for litigation/complex coverage and injury. No transparency from management on the standard pending, staffing issues, market pay adjustments, or ethical claim handling by entry level reps (where your pending comes from as a consultant, who also make the same salary you do) along with painfully high pendings as people continue to leave and retire leaving those handling claims with no work life balance.

Explore other reviews about The Hartford

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

Great people and excellent benefits

Cons

Lack of development opportunities for current employees

4.0
29 June 2026
Recommend
CEO approval
Business outlook

Pros

Really solid work life balance, coworkers who have been there for a while and enjoy being there.

Cons

Older systems, getting access to newer tools is harder than most places

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