Best job I could have ever had - CRS/Billing Specialist l The Hartford Employee Review

5.0
23 June 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, pay, flexibility and environment

Cons

High workload, minimal adjustments to metrics, lots of system issues, not enough active mentoring, terrible communication between departments/teams at times especially HR, employee benefits & claims, and management.

Explore other reviews about The Hartford

5.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

Great work life balance and pay

Cons

Unclear directives and shifting goals

2.0
15 May 2026
Recommend
CEO approval
Business outlook

Pros

You have a job Remote

Cons

Micromanaging Managers being promoted from departments that have nothing to do with the new department they’re managing Under a microscope for every little thing. Training doesn’t teach you anything you actually need to work Management doesn’t know and puts it on you to figure out Pissed out employees day and night. Hard working employees punished for slackers Slackers kissing boots so overlooked by management The pay compared to the work is mediocre Quarterly meetings to say how great the company is doing and greasing CEOs pockets meanwhile the bonuses are mid and locality pay isn’t offered There’s no consistency amongst leadership. One leader says one thing the next another which equals write ups.

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