Pros
Work from home when possible. Flexible hours when not traveling or on phone calls.
Cons
+At year end management let too many experienced employees go to increase the bottom line so the workload has increased for all tax implementation employees! +Pay is 20 percent lower than comparable market jobs. +Pay raises are historically always less than 3.5 percent no matter what unless you are promoted which is rare as not much career development or room to move up beyond Senior Manager position. +New quarterly bonus plan not fare as based on billable utilization as if we all contractors and not individuals with different skill sets. Expertise or management abilities not taken into account. +Company depends too much on the few billable groups to increase revenue which increases pressure on employees to remain steadily billable even when our clients are not available due to their own companies quarterly and year end obligations. We do have clients with blackout periods and are a seasonal type industry which management does not take into account or possibly understand hence a problem with this type of bonus plan. Not always possible to stay billable/utilized. +Company doesn't seem to care about employee morale and it is at an all time low for the past 15 years. +Sales people dictate too much (time frames) and make promises to clients that are not always realistic without coordinating and/or communicating to people doing the actual work. This leads to uncomfortable conversations with clients once the actual work starts. +There is no true method of assigning new work as work is assigned as soon as it comes in the door no matter when the work will start which can lead to employees being given to many assignments at once. We do lack capable resources in certain circumstances especially with the year and layoffs as we lost quite a few experienced people which will eventually lead to overwork and burn out so I wouldn't be surprised if we see more turnover as time goes by.