This company is sinking ... RUN! - Customer Support Representative Travelcircus Employee Review

1.0
19 May 2025
Recommend
CEO approval
Business outlook

Pros

Some people are nice; that's it!

Cons

1. Company struggling financially 2. Lay-offs, after lay-offs after lay-offs 3. Office location is terrible 4. There is no strategic planning at all; just improvisation, jumping from one poor business opportunity to the next one 5. They hire mostly juniors to pay cheap salaries and noone ever gets promoted 6. There is no empowerment at all 7. Strong micro management culture promoted by the CEO

Explore other reviews about Travelcircus

2.0
20 Apr 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Team events, nice office, friendly people

Cons

Bad management, lack of transparency, very low salaries and no future. if they hired you as a junior, you will stay as a junior till the end, because they hire juniors to get all the job done and pay very little money. It's never safe, yearly lay-offs of 5 to 10 people. Most probably you will work as a junior for 1-2 years and then get laid off.

2
1.0
6 Oct 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

It's really hard to say any pros.

Cons

Lack of Research and Data-Driven Decisions: There is no strategic planning in place. Projects seem to be chosen randomly without a clear vision or direction. It's unclear what the company's focus is — whether they are selling hotels, travel packages, or tickets. They appear to chase whatever is profitable in the short term, with no long-term vision. Furthermore, there is no use of research or data in decision-making. Projects are executed based on random internal decisions without any proper research or analysis. Poor Equipment: The equipment provided is far below standard. The laptop I received was the worst work device I’ve ever used. Lack of Support and Onboarding: There is no proper onboarding or support system in place. At times, I found myself questioning what I was doing there, as no one seemed to care about your progress or well-being. Management is more focused on execution and micromanagement, completely neglecting people management and support. No Autonomy or Trust in Employees: Regardless of your role, you're not given any decision-making power. Management dictates everything, and your only task is to follow their orders. Critical thinking or independent decision-making is neither encouraged nor allowed. Unfortunate Office Location: For a company with such revenue, the office location is surprisingly inconvenient, situated in a remote area outside of Berlin. It’s difficult to even describe where it is. Additionally, employees are required to come to the office three days a week, but this rule isn’t consistently enforced. Some employees work remotely, while others are forced to comply with the in-office mandate. Lack of Clear Role Definition: Managers fail to provide clarity on your responsibilities, and any initiative or creativity is often met with resistance. There’s no clear direction or support in defining your role, making it challenging to contribute meaningfully.

2
See reviews by: Helpful|Rating|Date|All