Very positive place to work - Senior Underwriter Travelers Employee Review

5.0
4 May 2026
Recommend
CEO approval
Business outlook

Pros

Very positive place to work as an underwriter There are quirks in the way things are done, but once you get used to this and find your groove there is opportunity to deal with an array of interesting risks, including multinational programmes Support is there to influence and lead negotiations and make your own underwriting decisions. Internal learning mechanisms and training are slowly improving. Treated as a grownup in terms of flexibility with work hours and juggling family life etc. Full support for professional development

Cons

I felt Travelers were slow to adapt to the soft insurance market, in terms of quoting very aggressively for the right risks and flexing appetite where appropriate. They have just switched all underwriters to using esims on personal devices, which despite best intentions to save costs, does have some drawbacks in terms of distinguishing between work and personal calls / texts . Workloads at peak times can be very high.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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