Not A Terrible Place to Start From - Sales Executive Travelers Employee Review

2.0
9 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Mostly stable. Consistent market approach. Industry reputation. Big company.

Cons

Office politics. Nepotism. Toxic work environment at some locations. Inability to recognize/develop talent. Rigid mindset. Poor compensation compared to competitors. Infrequent and unimpressive bonus structure. No formal training/internal education for sales personnel. No clear organizational structure with respects to one role/department transitioning to another discipline. For as big an international company as we are, we have a painful lack of opportunities/upward mobility. Lack of strategic tools to grow book (lower agent commission compared to some competitors, rarely offer incentives like gift cards/rewards, cheap with swag, product priced high compared to market, conservative appetite compared to competition, convoluted and tedious approach to underwriting.)

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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