The company does pay exceptionally well if you are able to work for inexperienced EMT w/no internal promotions. - Anonymous employee Travelers Employee Review

3.0
7 May 2012
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Historically stable, strong company that does pay well and offers a great benefit package including paid time off.

Cons

Too much sticky tape at the company and many overpaid upper management level employees that do not know their lines of business. The Unit Manager level and below are very qualified, hard working employees with limited opportunity to move up within the company. The company typically hires externally for promotional opportunities vs. utilizing the strong performers that go through leadership development programs.

Explore other reviews about Travelers

5.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Supportive culture, fair employee benefits, typical corporate setting

Cons

Cross-functional communication can be a challenge, very layered organization

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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