Great place to learn but you can find better pay with 1 to 2 years experience. - Insurance Service Representative Travelers Employee Review

3.0
12 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Travelers is a great place to get the ball rolling on obtaining your P&C license, a great way to learn the service side of the business. Also have many experienced content people have been there for years to learn from as well.

Cons

They are not student friendly or family friend, don't work around schedules as much. Also the fairness of time off is not fair with in the Customer Service side, if you are ASO< CCC OR bilingual you are penalized from taking days due to lack of hiring enough bilinguals, aso or CCC. Also they tend to limit you to small goals and don't let qualified employees expand with in the company. They like to keep you locked in the service side.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

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