Invest in your talented employees. - Return to Work Nurse Case Manager Travelers Employee Review

3.0
8 Mar 2009
Recommend
CEO approval
Business outlook

Pros

Stable company with health benefits. Standard operating hours. Yearly reviews. Continuing education promoted if within company business. Office setting with professionals. Paid vacation with the ability to buy a week. 401k with matching contribution up to a percentage. E-tools t assist you with planning and investing in your 401k.

Cons

Higher education is not recognized or compensated for. A 2 year nurse receives the same pay as a 4 year nurse. Hiring management is not knowledgeable of the job the nurse does. Poor interviewing techniques used to hire nurses. Few opportunities provided to cross train the nursing staff into other areas of the insurance business. Continuing education outside of Travelers is not encouraged. Teaching/continuing education is geared towards Travelers principles and not necessarily based on current medical practices. Medical position statements are slow to change despite the overabundance of medical information to support a new technology.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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