Giant corporate environment. - Account Executive Travelers Employee Review

1.0
28 Jan 2019
Recommend
CEO approval
Business outlook

Pros

Well known company. Pretty good benefits. I really like a lot of people that I worked with.

Cons

Office redesign to open concept with tiny desks and no privacy - right at a time when multiple studies from Harvard and others are showing that this lowers productivity. 26 pay periods makes no sense for exempt salary employees, forces you to budget two extra paychecks per year rather than just enjoying your salary twice a month on a 24-pay system. Basically no perks or office amenities you would find at a competing multi-billion dollar carrier. No gym, no snacks, no coffee, employees have to pool their own funds just to buy a keurig. No employee appreciation events, no outings, employees had to bring all food for holiday parties - no sponsorship from management. Minimal work anniversary recognition. Not much attempt to make you feel like a part of a team or family. There are some great people that work at Travelers, however there is a strong ego from senior management - almost a sense of “you’re lucky to be working here”, apparently unaware that there is stiff competition for experienced commercial insurance professionals. Recruiters call multiple times per month. Essentially, you can work your butt off, have a great production year and find yourself wondering if anyone noticed.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

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