Pros
Decent pay and PTO Good benefits Manageable workload
Cons
The return to the office mandate is all over the place. Claim handlers will continue to do exactly what they were doing before COVID which is 3 days working from home and 2 in office per week. They’ve made no adjustments and are allowing no flexibility to this except in the case of “extreme hardship”. Any new employees hired into claim will only be allowed to work 2 days a week from home going forward, despite the rest of their department being allowed 3 days. The rest of the company outside of claim is also doing only 2 days a week from home. It’s shocking that we’ve been successfully working from home for a year and a half by the time we return in September and it feels like the work from home rules have gotten even more strict. Really disappointed in the company’s approach. They also continue to harp on how they think everyone wants to return to the office. I’ve not spoken to a single coworker eager to return in any capacity.