Stressful - Anonymous employee Travelers Employee Review

2.0
23 Sept 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

A lot of paid time off & decent benefits.

Cons

Minimal annual raises, continuously working on outsourcing all non phone jobs, company cares more about numbers than how the employees feel. They screen scrape so they can watch your every move and accuse you of doing things wrong on a daily basis. Large amount of employees with anxiety and stress related illnesses. Every system change that is made is worse than the last. When they do layoffs, those who put most their lives into the company are the first to go. Tons of micromanaging. Makes it impossible to breathe there.

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5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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