Conservative, Old Fashioned and Inflexible - Learning and Development Travelers Employee Review

2.0
29 Mar 2022
Recommend
CEO approval
Business outlook

Pros

You will find some amazing people to work with and the environment/company is stable.

Cons

This is a hard review to write because I have really enjoyed my time here and, after working multiple other places in my 15 years had planned to retire here however, after 3 years, I am currently in the middle of 3 interviews to leave. Travelers and Alan have completely miss-handled return to office. They refuse to listen to, not just hear, their employees. They are sending gas lighting emails going "look how happy everyone is to be back" when you, in reality, wouldn't be able to find a dozen people who want to be forced in 3 days a week. The inflexible model has sent us 10 steps back in our DE&I policies, especially in equity for women and households with 2 working parents as well as sustainability. Raises this year didn't take into account inflation or RTO with parking payments and gas. And I hear horror story after horror story of managers guilting employees who want to take advantage of the meager hybrid offering. I have been so disheartened watching this company that I thought shared my values take such an old fashioned, inflexible approach that negatively impacts so many. Especially when we all have worked our tails off the past 2 years and have had excellent results. I hope they can turn it around however at this point, when people tell you who they are, you should probably listen.

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Travelers Response
4y
Thank you for sharing your perspective. Your feedback is important to us and we will pass your comments along to management.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

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