The Velvet Rut - Senior User Experience Designer Travelers Employee Review

3.0
7 Apr 2022
Recommend
CEO approval
Business outlook

Pros

Amazing network of UX professionals that has grown over the last few years Good work life-balance. At the end of the day I can close my computer and not worry about work. Stability and job security through even the most difficult times

Cons

"Pixie dust" ?.. being forced back into the office after the most successful eight quarters for the company not only financially but also with productivity and delivery of work Leans heavily on "great benefits" such as pension where as bonus and raises rarely meet or exceed inflation - even with promotions. Only way to get a decent salary bump is to leave the company or switch teams or departments Has great culture and values at face value but when it comes down to truly investing in employees it falls short

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Travelers Response
4y
It’s important to us that our employees feel they can maintain work-life balance and we are happy to hear that’s been your experience at Travelers. Thank you for sharing your feedback; we will share your review with management.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

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