Ancient compensation and evaluation - no thanks - Underwriter Travelers Employee Review

2.0
18 July 2022
Recommend
CEO approval
Business outlook

Pros

Some benefits are on par with other carriers Training programs for new professionals Lots of offices with openings if you want to move

Cons

Pay and bonuses are nowhere close to market even on hugely profitable years. Constantly need to react to market wages and always will behind the curve instead of setting the curve. Bonus calculation has no objective or transparent framework. Favoritism, brown nosing, and generic traits (i.e. age, tenure) means more than objective performance. Nonetheless a "good" bonus here isn't close to market. MGMT constantly asks for feedback and tries to get the pulse of the room then does the complete opposite. These open forums backfire on them and they still don't listen. 401k match & educational support for further professional education is...underwhelming. Logjam at almost every level prevents most under 40 from having any real opportunities in the near-medium term.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

2.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

We receive continuous training to stay up to date with new state regulations and market trends. My colleagues make the day go by quickly. The benefits are very reasonable. There is room for career growth if you know how to network. I appreciate their consistent push for community volunteer opportunities.

Cons

The personal lines department seems to be falling apart right now. Issues with the internal systems are resulting in underwriters doing multiple jobs and becoming a dumping ground for all agent issues even if they aren't underwriting related. I don't feel that the directors are truly expressing to the senior leadership team the impact that all these issues are having on the mental health and quality of life for the employees that are on the front lines trying to maintain a good reputation for the company. It's sad to see how quickly this department has gone downhill and the amount of quality underwriters that are jumping ship for different departments or different companies all together. What's even sadder it that no one with authority seems to care, or listen, when concerns are brought forth. I truly advise anyone considering applying for any position within the personal insurance department to hold off until things start to change - it's not worth the mental anguish that you'll experience.

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