Okay Company, questionable people - Claim Adjuster Travelers Employee Review

3.0
21 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Hybrid schedule and flexibility. Almost every employee interaction I had was great. Promotes internally. Pretty good work-life balance in most departments.

Cons

Conservative company with old traditional values that don't necessarily make any sense. Workflows need to be adjusted. Not a lot of new technology is being utilized. A lot of micro-management (especially in the Auto department) Certain managers lack respect towards employees and could be condescending towards them. Some positions/departments are not great for your mental health (workers' compensation is the one most employees are warned about despite the benefits that come with it) Lack of responsibility from managers (If something goes wrong be expected to be blamed for it) A lot of shady stuff in the background. Directors will blatantly lie to your face and try to discourage you from continuing to work there because they don't want to get in trouble with upper management.

Explore other reviews about Travelers

5.0
22 June 2026
Recommend
CEO approval
Business outlook

Pros

great salary, many opportunities for growth.

Cons

challenging. will require a lot of learning of the systems.

5.0
20 June 2026
Recommend
CEO approval
Business outlook

Pros

I love working for Travelers. It has a strong culture built on integrity and collaboration. Leadership is visible, accessible, and genuinely invested in the success of the business and its employees. There are real opportunities to grow your career here — the company promotes from within and supports professional development in meaningful ways. I've seen colleagues advance significantly, and I've had the same opportunity myself. Travelers truly cares about its customers and the value insurance brings. Great team atmosphere and tremendous co-workers. **Cons:** The pace is fast and the workload can be demanding, especially in Claims. This is not a 9-to-5 environment, and candidates should come in knowing that. That said, the expectations are clear and the work is meaningful. **Advice to Management:** Keep doing what you're doing. The culture and leadership here are genuinely differentiated — don't lose that as the company continues to grow.

Cons

I don't consider it a con but some might - the pace is fast and the workload can be challenging, especially in Claims. Company is cutting edge so you should be prepared for change and continuous development to meet the business environment. That said, the expectations are clear and the work is meaningful. If you like to be challenged this is a great place to have a career.

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