have seen trip advisor go from excellent to worst in 3 years - Business Listing Sales Tripadvisor Employee Review

1.0
11 Mar 2015
Recommend
CEO approval
Business outlook

Pros

good office space and good benefits

Cons

Horrible structure of management in Business listings APAC, the new changed management are very money minded bosses, All the good people and excellent sales people who had passion for trip advisor culture and org. left. The management is currently making this place like a call centre. Lot of dirty politics to climb the ladder. your performance metrics is a secret and you barely have promotions or increment in the business listings department. The decisions are very sudden and you may be asked to leave suddenly. People of higher leadership are asked to report to newbies with lower rank. The management also docent distinguish your effort and penetration to emerging markets what they see is money. when you give low value leads to sales people of course the sale volume will be low. You are not allowed to be creative or create your own customer base, you will have to work on the list they provide. Very unprofessional and no career growth. Have seen 8 people leave in 2 weeks. Sad Situation and hope the management realises that when you value you staff then the staff values you as well.

Explore other reviews about Tripadvisor

5.0
18 Jan 2026
Recommend
CEO approval
Business outlook

Pros

people are awesome remote work is common pay and benefits are good

Cons

can they stay relevant in the world of AI

1
avatar
Tripadvisor Response
4mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
4.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The pace and work/ life balance are very manageable and they are still pro remote work which is a huge benefit as a lot of companies push return to office. The benefits and salaries are great compared to the industry standards.

Cons

Lots of turmoil, changeover, layoffs and chaos caused by a recent re-org. ELT does not have vision or innovation outside of “AI” and it’s hard to feel confident about the long term success of the company. Lots of white men who lack creativity.

2
avatar
Tripadvisor Response
1mo
Thank you for your positive remarks. As our company continues to evolve, we are appreciative of employee comments that highlight our strengths as well as areas we can improve upon.
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