A Clown Car - Scrum Master Truckstop.com Employee Review

2.0
30 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Remote work, good pay, unlimited PTO and solid development managers.

Cons

The company is trying to be a product led organization but struggling to know how to do that. The Product Operations leadership was hired last April and not sure what they have accomplished other than plagiarizing the old POM that was in place under the former CPO, and calling it a "new" creation. They have no idea (their words) what it means to work and think in an agile manner. The organization is now going to try and implement product operations managers to run programs and perform project manager duties . Agile/Lean principles no longer exist so stay away if you want to be a part of a fast paced product driven shop. They are implementing more process and stop gates with an emphasis on waterfall delivery. The company doesn't know what it means to be lean and experiment with new ideas. All initiatives are planned to be a finished, bells and whistles product but called a "beta" because they release it to a small audience. They decide to go GA as soon as the beta phase is launched. No decisions are being made based on customer feedback. PMs have too many initiatives going at one time, they are slammed and it doesn't allow them to embed themselves with the development teams to understand the day-to-day. I feel bad for each of them. The company is running without a CRO, COO, CTO, CMO and CFO. Ever heard of that?

Explore other reviews about Truckstop.com

5.0
19 June 2026
Recommend
CEO approval
Business outlook

Pros

Great leadership with clear vision. Team you can count on. Raises and bonuses . CEO Scott came back and company is improving to its pre covid glory. Automation and Ai being used and developed to make everyday task quicker and efficient.

Cons

Getting everyone on the same page. Needing to bring support jobs back from over seas. Health insurance is very expensive with high deductibles. Need competitive wages!

3.0
24 June 2026
Recommend
CEO approval
Business outlook

Pros

Change of management helped but lots of employee turnover.

Cons

Old management was a completely incompetent and made for a toxic environment.

See reviews by: Helpful|Rating|Date|All