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      Flexibility exists, but job security and management issues prevail - Customer Success Manager UPS Employee Review

      2.0
      1 July 2026
      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Actual position is not difficult Great deal of flexibility (normally)

      Cons

      Company may lay you off without warning Micromanagement is rampant with most managers KPIs are not relevant and make the job infinitely more complex than it needs to be Job turns into a corporate game Company as a whole does not seem to value it's employees or wants to pay them "Commission" Structure takes a degree in mathematics to understand and they can move the goal post however they want whenever they want. You have no control.

      Explore other reviews about UPS

      5.0
      29 Jan 2026
      Seasonal driver helper
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work with

      Cons

      Most of the work was outside in the elements

      5.0
      3 Jan 2015
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

      Cons

      The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

      1046
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