UPS - The Good, The Bad, and The Ugly - Manager UPS Employee Review

3.0
27 July 2009
Recommend
CEO approval
Business outlook

Pros

The sky is the limit. Tremendous amount of opportunity. Cutting edge technology. Ability to carve out a career with multiple facets within the same company is unheard of - at UPS you can do this. Training for FT supervisors is excellent if taken advantage of. Many excellent employees both hourly and management. Very good Corporate Vision. Very good Corporate Citizen.

Cons

UPS has a problem executing at all levels; Corporate ideals not played out on the local level at all times. Message given by Corporate is often contradicted by the time it reaches the district level. UPS operates much like a Federal and State system of governance. Each District is accountable to Corporate but has flexibility in how it accomplishes goals. Methods of accountability fosters and rewards "erronious reporting of numbers" and often mistakenly reinforces "the ends justifying the means." This is not intentional but it is widespread. UPS is a company that focus is on numbers and loses sight of the larger picture at times. UPS has a strong Union presence (Teamsters) and it does make the business struggle to maintain a profit and productivity. There is a "them versus me" mentality that doesn't work on either side of the fence. UPS has a serious problem with how they treat all employees. There is no such thing as "work life balance" at UPS. The hours are very demanding: scheduled 50/week with actual hours worked almost always 60-70+ depending upon your position. Expectation of 24/7 availability with holiday and weekend work expected also. Wage and benefits plan no longer premier.

Explore other reviews about UPS

5.0
6 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Easiest job Ill ever have for sure. They payed for my college which is nice. Working nights sucks but the actual work is easy.

Cons

Night shift sucks. Get used to it eventually but its not for everyone. Also a lot of people there that dont have any real life goals to do better than make $25 hr part time.

5.0
3 Jan 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay is excellent .health care is 100 % paid with 100 %coverage...with exception to eye and dental which is about 70%..coverage...pension is outstanding..full package with wages and benefits is worth 130,000 yearly..without a college education I am grateful for the standard of living UPS HAS AFFORDED ME AND MY FAMILY!...and with 27 years of service I now get 6 weeks vacation with 8 sick days..and 9 paid holidays...we work hard like many people in the work force but we are well compensated!.

Cons

The only con is while your children are young you give up a lot of family time..I never got to watch my kids play sports and missed a lot of their growing years...the job can be hard on your home life but if you can make it through those years you and your family will enjoy the financial freedom that UPS provides...and now I look forward to a prosperous retirement!...so hang in there all you young drivers...

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