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      USAA

      Engaged employer

      USAA reviews

      Matrix organization where management is driven by perception which can result in jaw dropping outcomes. - Software Developer & Integrator I USAA Employee Review

      2.0
      18 July 2011
      Software developer & integrator i
      Recommend
      CEO approval
      Business outlook

      Pros

      By far the best facility I have ever worked at. Especially for people athletically inclined. Benefits and 401k are outstanding, probably one of the best.

      Cons

      In technical roles employees performance is driven by manger's perception. The downside is that USAA IT is a matrix organization where technically skilled employees are evaluated based off their perception and not their technical skill.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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