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      USAA

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      USAA reviews

      Great pay bad leadership - Senior Decision Science Analyst USAA Employee Review

      3.0
      4 Feb 2026
      Senior decision science analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay and benefits. Great co-workers.

      Cons

      Constant layoffs and re orgs without anything getting “fixed”. Leadership is bad at communication and unable to prioritize work.

      Explore other reviews about USAA

      5.0
      23 June 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great employee benefits Nice PTO Work life balance

      Cons

      Nothing to complain, great company to work for

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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