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      USAA

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      USAA reviews

      Company going downhill for last few years, loosing the culture that USAA used to be so proud of - Senior Software Engineer USAA Employee Review

      3.0
      25 Feb 2026
      Senior software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      - Healthcare - 401k match - Bonus is meh now compared to 90% of the industry - Culture that used to be a selling point is almost non existence

      Cons

      I’ve been with the company for 10years now, started seeing comany going downhill for last few years. We are loosing the culture that USAA was proud of. Getting managers who has no idea how to manage a team or people but somehow got promoted to manager & working under them is a nightmare! We need to manage ourselves, work extra long hours & still get the blames if something isn’t right that’s not in our hand! Since last summer releasing code is a pain, you need 3 separate person for 1 release, so long nights 1 to 2 days a week for engineers or DPOs

      Explore other reviews about USAA

      5.0
      16 Feb 2026
      Product owner
      Recommend
      CEO approval
      Business outlook

      Pros

      Great culture with a value driven culture. Was given autonomy to drive processes and steer the implemenation journey's for the teams I was responsible for

      Cons

      Given it is a large organization, there was some challenges in getting time with some teams with whom we my main teams had dependencies.

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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