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      Great benefits but losing the company’s unique culture - Product Management Director USAA Employee Review

      4.0
      15 Apr 2026
      Product management director
      Recommend
      CEO approval
      Business outlook

      Pros

      Incredible benefits ($110 / month in health insurance premiums, 8% 401(k) match)

      Cons

      New leadership making a lot of changes, doesn't feel like USAA used to, becoming more "corporate" and losing what makes USAA special.

      Explore other reviews about USAA

      5.0
      8 June 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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