Financial Advice - Financial Advisor (product Salesperson) USAA Employee Review

3.0
6 Jan 2009
Recommend
CEO approval
Business outlook

Pros

Great benefits. Decent pay. As a company, it seems to encourage and provide for professional (ie certifications, education) development.

Cons

It's a call center. There used to be pride in the concept of providing actual competent financial advice. Now it's about how much product can be shoved out the door and how fast. Management is either blind or deceitful in their descriptions of perceived issues voiced by financial advisors as a group. Perhaps like any other organization, management is composed of a few competent, respectful and enjoyable mangers, but also is replete with those whose primary concern is not allowing their shortcomings or mistakes to be noticed/seen/heard by others so as to advance their postion. In general, chance can be good. However, it seems that the mantra is change is always good without any forethought as to whether or not change for the sake of change is sensible. Unfortunately, there seems to be decension among the ranks and many hardly ever know what's going on, and belief in direct management and morale is often quite low.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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