Great Company Atrocious Human Resources - Anonymous employee USAA Employee Review

5.0
29 Dec 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Salary is good, bonuses every year, retirement is best in class, great employee engagement, good technology, novel and inexpensive medical benefits, great management interaction system, excellent executive management team

Cons

HORRIBLE Human Resources system!!! If you are out sick on Friday and cant submit your hours, you don't get paid for the week!!!! Workday-Onesource - worst decision ever.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All