“Clone Factory” - Anonymous employee USAA Employee Review

3.0
3 Apr 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits. Some great employees. Nice facilities. I liked the gym with the opportunity to wear their clothes and they wash them.

Cons

Management is not open to ideas from employees below them and that was very stifling. Military does not mean no creativity. I am from a military family. This needs to change.

Explore other reviews about USAA

5.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

Good pay. People who care and want to see everyone succeed. Great benefits

Cons

Hard to get hired in any capacity. Harder now even if you are not former military even if you have family who were.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
See reviews by: Helpful|Rating|Date|All