company headed downhill fast - Insurance Agent USAA Employee Review

1.0
12 Oct 2012
Recommend
CEO approval
Business outlook

Pros

very clean, and the members are usually respectful. the building is a secure and well lit working environment. Yearly bonus as well as health benefits.

Cons

Old Technology hardware and software, software that breaks constantly making general tasks take lengthy amounts of time. floor management passes the blame to any target. Loads of Office politics and squabbles that make working here entirely un-worth putting up with the constant assault on your mental state.

Explore other reviews about USAA

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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