Overall, a great company to work for! - Mortgage Origination Specialist USAA Employee Review

4.0
13 Nov 2012
Recommend
CEO approval
Business outlook

Pros

Great 401K, benefits, Tuition reimbursement, bonuses, pay is 'OK', not the best part of the job. We get lots of training, company really cares about members. There is alot of micro management but what call center doesn't have that. Good hours and promote work/life balance Great building with gym, fitness classes, cafeteria, massage therapy, relaxation rooms, energize rooms with wi and ping pong table, tv's everywhere. Outside: track, basketball courts, softball diamond, soccer/football field, great scenery, lake and campus.

Cons

Micro-managing. Thats all I could think of. It really is a good company and I work with great people.

Explore other reviews about USAA

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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