Worst job I have ever had, most anti-military company I have worked for. - Auto Claims Adjuster USAA Employee Review

1.0
16 July 2018
Recommend
CEO approval
Business outlook

Pros

Decent benefits, carefully crafted around tax breaks and the only possible way to keep employees.

Cons

Everything. Management, employees, workload. It’s a human factory farm and day in and day out you are surrounded by people bashing and mocking our military. USAA preys on our service members while mocking them behind their back. Managers never work and leave their workload to their “team”. Hands down the worst place to work and not worth the mental health toll that it takes.

Explore other reviews about USAA

5.0
4 June 2026
Recommend
CEO approval
Business outlook

Pros

I really enjoy the people I work with and it’s a great company.

Cons

There not any cons it’s like any other job.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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