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      USAA

      Engaged employer

      USAA reviews

      P&C Claims Representative - Claims Representative USAA Employee Review

      2.0
      2 Dec 2012
      Claims representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The benefits are unbeatable compared to any other employer in town.

      Cons

      Lower than average pay, strict and degrading management practices, work/life balance issues, and favortism run rampant in the call center areas.

      Explore other reviews about USAA

      5.0
      26 June 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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