At USAA, the employees are equally as important as the customer. Both are considered critical to the company's success. - IT Project Manager USAA Employee Review

5.0
11 Dec 2012
Recommend
CEO approval
Business outlook

Pros

Work/Life balance is encouraged and promoted. Employees are valued for their contributions.

Cons

The insurance industry is very volitile right now.

Explore other reviews about USAA

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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