Confusing Place to Work At. - Business Intelligent Analyst USAA Employee Review

1.0
15 Mar 2019
Recommend
CEO approval
Business outlook

Pros

-Paycheck -Work at Home -Experience -Learn new things from time to time -Gym

Cons

-Salary not high enough -Declining bonuses annually -Small pay raises which are already negated by declining bonuses -Incomprehensible corporate-speak that's laden with USAA jargon -Often feel challenged and overwhelmed for the wrong reasons -No initial training -Too much downtime -Absolutely tedious meetings that left me vastly uneducated at the end -Utilizes almost none of my technical skills that I initially bring to the table -Super boring to listen to my coworkers' chat about random stuff -Plenty of disconnect from my coworkers and, most of all, manager -Pick up new knowledge months later when knowing it during the 1st month on the job would have been beneficial -Glacial progress for projects whether they are big or small; not uncommon for simple requests to be completed in 2 to 3 months -Constant IT problems -Lack of access to important features in software, making my work needlessly very difficult -USAA is way too big and the employees are all over the place -Preaches way too much about core values including Service, Loyalty, Integrity, and Honesty and Diversity and Inclusion but rarely practices them across the board

Explore other reviews about USAA

5.0
8 June 2026
Recommend
CEO approval
Business outlook

Pros

50% off for lunch flexible working hour

Cons

too many office politics layoff

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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