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      USAA

      Engaged employer

      USAA reviews

      Smoke and Mirrors. Not what it used to be. - Underwriter USAA Employee Review

      2.0
      11 Apr 2019
      Underwriter
      Recommend
      CEO approval
      Business outlook

      Pros

      Great Mission. Company has a good concept and lots of great ideas in theory.

      Cons

      Disorganized. Pay is low for the industry. Do more work for less money compared to competitors. Managers influence toxicity in the workplace including gossip. Promotes based on favoritism, nepotism vs. experience and promotability.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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