3.0
31 May 2019
Anonymous employee
Former employee, more than 10 years
San Antonio, TX
Recommend
CEO approval
Business outlook
Pros
There are many opportunities when you work at USAA. Through hard work, you can advance from a member service representative and become executive management. Or, you can choose from many different career paths. USAA is a stable company and it affords its employees exceptional benefits.
Cons
The corporate culture isn't always all it's cracked up to be. Human Resources/Employee Relations is a mess. The 20-40-60 rule seems to be true after all. (If you've worked at the company for 20+ years, are older than 40 and make more than $60K, you're a target.)