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      USAA

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      USAA reviews

      Too much uncertainty - Senior Customer Account Specialist USAA Employee Review

      2.0
      19 Sept 2009
      Senior customer account specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits - at the time paid full college education; on campus coffee cart, store, bank, clinic, free flu shots; community feeling.

      Cons

      Constant layoffs; high quota expectations; telephone monitoring, poor morale.

      Explore other reviews about USAA

      5.0
      8 June 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      50% off for lunch flexible working hour

      Cons

      too many office politics layoff

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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