Mostly good, some improvement necessary - Software/Systems Engineer I USAA Employee Review

4.0
23 June 2008
Recommend
CEO approval
Business outlook

Pros

Serving the members. Working with smart people.

Cons

Some areas of business side of management do not seem to know what they're doing, do not follow enterprise directions, would rather do something fast, cheap, and for the good of the manager rather than anything hard, expensive, or for the good of the member. Some areas of technical side of management do not take suggestions, will not recognize/reward/promote anybody who questions them, would rather own their own little fiefdom than work for the good of the member and the association.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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