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      USAA

      Engaged employer

      USAA reviews

      Love the company, the mission, the new CEO Joe Robles but hate the workplace of the future environment!! - Software/Systems Engineer I USAA Employee Review

      4.0
      30 June 2008
      Software/systems engineer i
      Recommend
      CEO approval
      Business outlook

      Pros

      Great benefits and a mission that I am proud to support. USAA truly understands what it means to serve!!!! The member always comes first!!

      Cons

      Middle management has not adopted the Joe Robles approach of trusting their employees to do their job. Also, they have not been receptive to flexible work schedules. We realize the days of 4 day work weeks are over, but even a large employeer (located close to USAA) encourages their employees to start their weekend around 3:00 on Friday or work from home certains days when feasible.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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