USAA- Two year employee's opinions - Anonymous employee USAA Employee Review

4.0
6 July 2008
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great benefits, good in-house options-cafeteria, child care, gym. Good bonus system. Very visible company here, and the company name (sometimes) impresses people.

Cons

Obvious hierarchy/class system. Many of the employees think non-insurance people are contractors, not actual USAA employees with the same benefits they have. Very few paid holidays. Obvious when the company is going through massive hiring/firing periods.

Explore other reviews about USAA

5.0
13 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The pay, Benefits, and Culture were the best

Cons

Micromanaging supervisor, depending on who your supervisor is.

2
5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

297
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