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      USAA

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      USAA reviews

      Good place to work if you like to do things in repitition - Member Relationship Specialist USAA Employee Review

      3.0
      8 July 2008
      Member relationship specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      benefits are really good and the pay is decent for being in san antonio

      Cons

      the job that i have gets repetitive. its the same thing everyday when you talk to members and they treat you less than fairly

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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