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      USAA

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      USAA reviews

      Exhausted - Claims Adjuster USAA Employee Review

      3.0
      18 May 2022
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Great leadership overall. They seems to mean well.

      Cons

      There is never down time. Phones are always ringing and you are expected to work your own files between calls, 30-90 seconds.

      Explore other reviews about USAA

      5.0
      13 Apr 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The pay, Benefits, and Culture were the best

      Cons

      Micromanaging supervisor, depending on who your supervisor is.

      2
      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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