Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      USAA

      Engaged employer

      USAA reviews

      They Do Not Value Employees or Members - Claims Adjuster USAA Employee Review

      1.0
      31 July 2023
      Claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Benefits (but it's because their attrition rate is horrendous)

      Cons

      Glassdoor doesn't allow people to write long, honest reviews so I'll be as brief and honest as I can. They lie to your face, expect blind compliance, underpay, gaslight new people, and then uplift certain demographics. Just know they are the opposite of what they advertise. They are a clown-world company, chock full of politicized agendas and programs everywhere you turn via email and they set you up to fail to justify not giving you a bonus or paying you less than you should.

      Explore other reviews about USAA

      5.0
      10 Mar 2026
      Decision science analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay, benefits, work life balance

      Cons

      Not a lot, they take good care of their employees

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
      See reviews by: Helpful|Rating|Date|All
      Related searches: USAA jobs | USAA salaries | USAA benefits | USAA interviews | USAA conversations
      USAA reviewsUSAA Claims Adjuster reviewsUSAA review