Best Bank to work for - Director USAA Employee Review

5.0
26 Dec 2023
Recommend
CEO approval
Business outlook

Pros

I have worked at several banks big and small throughout 20 years in the industry. This is the best bank I have worked at. The benefits are great and include pension and 401k contributions. I have saved more in 4 years than the first 20 of my career. The company asks for feedback and actually tries to improve benefits. I worked hard and was rewarded with several promotions in my few years there.

Cons

Only con at this point is the going back into office movement. I enjoy working from home and am productive. I am not looking forward to the increased days required especially since my teammates work at other locations so we end up on zoom anyway.

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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