My experience - Compliance Analyst USAA Employee Review

-My manager put me on a project, forgot, then got upset I was working on the assigned project...even asked me who assigned me to that project. This example sums up the level of competency I experienced with leaders at USAA. -You really have unqualified leaders hiring more unqualified leaders here. -Processes are fundamentally flawed and will be updated every few months to a new more complex and inefficient process. -When presenting solutions to management, the "leader" was simultaneously writing emails staring at their computer, and couldn't be bothered to pay attention though we had time blocked off. -The leadership in the department are too far removed from the actual work and decisions appear to be drawn out of a hat. -Employee satisfaction scores are pretty terrible, likely due to forced RTO. Working at USAA was like living in a dysfunctional family where no one felt comfortable expressing their minds while faking smiles. -There was constant anxiety over job security and my manager used it to push production. -The work entailed mindlessly filling in templates which required little to no thought. I felt like I didn't really progress during my time here. -Worst of all, no one is willing to listen when solutions are presented. This is a cultural deficiency. -The constant fear of layoffs may impact your mental health. This was just my experience and you may have a better one in a different department. I remember reading these reviews before I accepted the job and thought "it can't be that bad". As a professional, this was probably my worst experience as an employee. If you enjoy explaining your job to your boss while wondering if you will still have your job next month, this may be a great fit for you. I quit to give birth to my son and never looked back. I only regret not quitting sooner.