Pay is good but you sell your soul. - Insurance Representative USAA Employee Review

2.0
31 July 2024
Recommend
CEO approval
Business outlook

Pros

Opportunity for performance bonuses. Good benefits. Relaxed work attire.

Cons

Favoritism is rife within management. KPIs continually shifting. Employees demotivated. Focused primarily on the $ and neglects employee wellbeing.

Explore other reviews about USAA

5.0
7 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great Insurance and Underwriting Training, great work environment, Decent starting pay.

Cons

Not enough sales training, I was not confident for the first couple of months, You're taking inbound sales calls which I liked but its not for everyone.

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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