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      USAA

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      Same Employees Held to Different Standards - Senior Claims Adjuster USAA Employee Review

      2.0
      21 June 2025
      Senior claims adjuster
      Recommend
      CEO approval
      Business outlook

      Pros

      Good company culture Practically guaranteed bonuses Holiday party (christmas/december) Culture and family events

      Cons

      Substandard pay (around 70 to 85 percent pay range for 110% expected work) Different standards are held across the same position; some managers more strict than others I was terminated just before the holidays (no empathy)

      Explore other reviews about USAA

      5.0
      26 June 2026
      Manager, contact center
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is sufficient and above Average

      Cons

      Upward movement is based on who you know

      5.0
      8 May 2015
      Risk analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

      Cons

      Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

      297
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