Used to be awesome. Amazed the company has survived the poor leadership of last decade - Lead Data Analyst USAA Employee Review

3.0
8 July 2025
Recommend
CEO approval
Business outlook

Pros

Very solid benefits. Relatively stable due to the loyalty established in its niche membership. Lots of great friendships built over the years and a neat mission to be a part of.

Cons

Extremely poor senior leaders have wrecked the culture. Corporate pageantry out the wazzoo. If you know anything about data, the data governance program is the greatest waste of resources I've ever come across in corporate America, and that is saying something. Processes upon processes that have never added value and wasted uncalculatable resources/time. Worse yet, they've created an army of resources with no skills except in keeping up with the internal kingdom that has been built.

Explore other reviews about USAA

5.0
26 June 2026
Recommend
CEO approval
Business outlook

Pros

Pay is sufficient and above Average

Cons

Upward movement is based on who you know

5.0
8 May 2015
Recommend
CEO approval
Business outlook

Pros

Life work balance, great benefit package and nice colleagues. The goal of the company is providing the best service to its members. So, they treat employees the best to encourage them to do the same for members.

Cons

Slow IT support, limited interactions with industry. Banking business is not as mature as insurance.

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