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Ultima Business Solutions

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Fake - Anonymous employee Ultima Business Solutions Employee Review

1.0
30 June 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

None that spring to mind apart from the hybrid work environment.

Cons

This place is and has always been an unpleasant and demoralising working environment If you are offered a role here proceed with caution and take note of these reviews. Only a small amount of the positive reviews are valid. Others are written by the company themselves to ensure they look good to the public eye There is no prospect of career progression or opportunities to excel yourself here, loads of red tape and a lot of company politics with some very unhappy staff. The recent re-structure of the company and directors suddenly leaving is a huge cause for concern HR is a shambles they don't know what they are doing half the time with many of them leaving. They don't really care about the employee like they should and will side with management if you complain against anyone, then pay you off and show you the door. Recruitment will mislead you into thinking this place is great just so they can get their commission. Sales is a ruthless environment where you'll get dropped under a bus at any moment if your targets are not met People who have worked here for a longer length of time get forgotten about or pushed out and salary a increase is non existent even if you work hard Employee surveys are flawed and sugar coated to make the business look great to outsiders stay away. I made the mistake of accepting a role here I'm sure their marketing department will reply and try and put a positive spin on this to make the company look good and show they care!

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Ultima Business Solutions Response
3y
We are extremely saddened to read this review and would like to address all points that have been shared with us. • Our Employee Engagement survey responses for the last 3 years have been extremely positive (and have been improving each time) and can share feedback that our employees have written in the surveys which are all anonymous therefore our stats do not support the statement below which shares that we have unhappy employees. • All reviews that are submitted through this platform are anonymous and we have no input or knowledge with who leaves reviews and aim to respond to all reviews left for our business. We value integrity so we categorically do not encourage any current member of staff to leave positive reviews to try and make our business look good. • We have an Employee Experience HIT team which focuses on people engagement and improvement opportunities for the business which are reviewed by the Head of People and Talent and the Board. We are passionate about building a happy and a successful work environment which is also a key focus of the board. • For career progression we are happy to share the significant amount of employees that have progressed through the ranks of our business from apprenticeship level all the way through to directors’ level. We thrive on seeing our employees grown with the rest of the Ultima family and will continue to encourage our employees career paths. • Our People and Talent Team (previously known as HR department) is going from strength to strength with new roles becoming available to join our growing team. This is to help drive our company values and strategic objectives and there has been no feedback that supports the statement shared in this review regarding HR as a whole and Recruitment. • All salary increases are reviewed on an annual basis in line with our Merit process which the guidance document is available to all employees at any point through our intranet page. Providing an employee meets the criteria of the merit award, they will be considered for a salary increase. • We have a number of ways that employees can let us know if they are unhappy. There is an employee voice form that gives employees of all ranks the autonomy to submit, whereby the marketing and HR team will review, they can speak to their manager, a member of the HR team at any given point or indeed any of our leadership team. Please kindly note that all reviews are taken seriously and assessed by our senior leadership team with support from the relevant department.

Explore other reviews about Ultima Business Solutions

5.0
16 Apr 2020
Recommend
CEO approval
Business outlook

Pros

Forward thinking technology service company, great opportunity with new and existing accounts, with senior management having your back to succeed

Cons

There are none that come to mind

1
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Ultima Business Solutions Response
5y
Thanks for your review! We're pleased you were supported and felt empowered to succeed whilst working at Ultima. Best of luck for everything in the future. Thanks - Team Ultima
5.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture with a very supportive team and approachable management. Leadership genuinely trusts employees, giving them the freedom to work independently without unnecessary micromanagement. This creates a positive and resilient working environment, even during busy periods. The company strongly encourages continuous learning and professional growth by providing useful learning materials, certifications, and development opportunities. The HR team is responsive, supportive, and always willing to help when needed. One of the standout experiences was the interview process — it felt more like a friendly conversation than a stressful interview, which reflects the respectful and people-focused culture within the organization. Overall, a great place to grow professionally while feeling valued and trusted.

Cons

The company provides a cash benefit for employees to purchase their own medical insurance, which is helpful. However, it would be even better if a company-sponsored group medical insurance plan could be introduced in the future.

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