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United Ground Express

Engaged employer

Customer Service Representative - Customer Service Representative United Ground Express Employee Review

2.0
28 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Flight benefit if you can make it on the flight.

Cons

They don't match your 401K. Health insurance is expensive. They will lead you to the dead end. UGE is new, upper management has no idea what they are doing.

Explore other reviews about United Ground Express

5.0
29 Apr 2025
Recommend
CEO approval
Business outlook

Pros

good benefits, nice people, easy job

Cons

dispatch is super bad with new people

1
avatar
United Ground Express Response
1y
Thank you for taking the time to share your feedback. We're pleased to hear that you appreciate the benefits, the team, and find the job to be manageable. It's great to know that these aspects contribute positively to your experience. At UGE, we believe that providing strong support and guidance to new employees is important, and we are committed to continuous improvement in this area. Your feedback helps us identify opportunities to enhance onboarding and mentorship programs so that all team members feel well-supported from the start. We value your input and are dedicated to creating a positive, supportive environment for everyone. Thank you again for your constructive feedback!
3.0
17 June 2026
Recommend
CEO approval
Business outlook

Pros

Travel benefits, overtime, easy work

Cons

Bids, management, long delays and no extra benefits, union updates

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